Comments on: UPDATED: SUCK IT TREBECK…err…SASKTEL

By: Zach

Zach — Sat, 28 Aug 2010 10:41:08 +0000

I would take a close look at shaw’s plans. I think they can outdo the pricing and speed. Also, while it hasn’t been a problem for us, so far as I understand it, if you do experience congestion on shaw cable high speed, a phone call to tech support will usually have a van out to service the neighbourhood switch box within a day or so.

The ONLY thing sasktel has going for it is no bandwidth limit but when its slow as all hell, what good is that?

By: Signaltheorist

Signaltheorist — Sat, 28 Aug 2010 08:11:46 +0000

Amen brother. The only thing holding me back from switching is that i seem to be able to sustain 1.0 Mbps download speeds on high speed extreme and I dont think shaw offers something that can match that, especially not in a high=density residential area such as mine.

By: Donnie

Donnie — Fri, 25 Jun 2010 13:28:42 +0000

This should be mailed out to every person in the province.

By: Zach

Zach — Tue, 29 Dec 2009 05:28:59 +0000

Generally speaking, Sasktel is very customer service oriented and provides very good service to customers. Perhaps the only reason we stuck it out for so long is because they did put an earnest effort (from the front line) to help solve our service issues.

Where this has really gone sour is Sasktel’s inability to actually come through and solve the problem. Since I was told that a policy had actually been enacted to prohibit the practice of installing a second line with an older modem, this says to me that perhaps Saskatel’s management has actually realized a cost savings from reduced bandwidth costs and rather than place a cap on the amount of bandwidth provided in an up front and forward fashion, they are perhaps attempting to conceal this by way of inadequate hardware.

I hope I’m wrong on that count because it would be exceptionally unethical.

By: Michele

Michele — Tue, 29 Dec 2009 05:11:28 +0000

I totally see why you are miffed. I’m amazed that you’ve had such horrible service because we’ve had really good service. It just shouldn’t be that hard to provide true high speed internet.

By: Zach

Zach — Mon, 28 Dec 2009 17:45:44 +0000

Well there is always the phone across the street for emergencies of that nature and neighbours with a variety of services. Our community is not limited to our own household I would suppose.

Sides…in that situation, I’m not sure my lack of bedside telephone services would be my primary concern. Again, this is perhaps one of the only drawbacks to a digital telephone service. The chances of this are equalled by the chances of land line service being interrupted which did happen to me when living in a rural community in my youth.

Sides…over a year of this junk? You could see why I’m perhaps a little miffed with my service provider now.

By: Michele

Michele — Mon, 28 Dec 2009 17:41:46 +0000

I’ve lived through an ice storm and six days without power so I’m a bit more cautious. And entirely too lazy to switch everything over.

By: Zach

Zach — Mon, 28 Dec 2009 04:40:00 +0000

This is a house with four family members and three cellular telephones…there are other solutions.

So far as I understand it, this is one of the only draw backs to a digital phone and I can’t remember the last time we experienced a power outage that lasted any more than an hour or perhaps even less.

This very small disadvantage coupled with having cellular telephones in the house seems well worth ditching garbage service.

By: Michele

Michele — Mon, 28 Dec 2009 04:33:52 +0000

Careful with digital phone service. The back-up battery lasts four hours. If power is out for any longer, you will have no phone service.